Privacy Policy

Last updated: February 2026

FileConvert.io ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at fileconvert.io and use our services, including PDF conversion tools and AI-powered image generation and transformation tools.

1. Information We Collect

Files You Upload

When you use our tools, you may upload files (such as PDFs or images) to our service. These files are transmitted securely to our servers for processing. We do not store your files permanently. Uploaded files and any generated or converted output files are automatically deleted from our servers within 48 hours of processing. We do not read, analyze, or share the content of your files beyond what is necessary to perform the requested operation.

Usage Data

We automatically collect certain technical information when you visit our site, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information helps us understand how our service is used and improve user experience.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our file conversion services
  • Process your uploaded files and deliver converted output
  • Analyze usage patterns to improve our website and services
  • Monitor and protect the security and integrity of our service
  • Comply with legal obligations
  • Respond to user inquiries and support requests

3. File Processing and Storage

Your files are uploaded to secure cloud storage (Amazon Web Services S3) for processing. All file transfers are encrypted using HTTPS/TLS. For PDF conversion tools, once your file has been converted and the download link delivered, both the original and converted files are scheduled for automatic deletion within 48 hours. For AI image tools, uploaded images used as input are similarly deleted after processing completes. We do not use your file content for any purpose other than performing the requested operation (conversion, translation, or image generation).

4. Third-Party Services

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our service. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

Google AdSense

We use Google AdSense to display advertisements on our site. Google AdSense uses cookies to serve ads based on your prior visits to our website or other websites. You may opt out of personalized advertising by visiting Google Ads Settings.

Amazon Web Services (AWS)

We use Amazon Web Services (AWS) for cloud infrastructure, including file storage (S3) during conversion processing. AWS is bound by its own Privacy Notice. Files stored on AWS are automatically deleted within 48 hours of processing.

CookieHub

We use CookieHub to manage cookie consent. CookieHub helps us comply with cookie regulations by obtaining and recording your consent preferences.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

  • Service providers: We share data with trusted third-party providers (such as AWS) who assist us in operating our website and providing our services, subject to confidentiality agreements.
  • Legal requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All file uploads and downloads are encrypted using HTTPS. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

8. Your Rights

Depending on your location, you may have the following rights regarding your information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict certain processing activities
  • The right to data portability

To exercise any of these rights, please contact us using the information below.

9. International Data Transfers

Our services are operated from servers located in the United States and other regions. If you are accessing our service from outside the United States, please be aware that your information may be transferred to and processed in countries with different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

FileConvert.io
Email: fileconvert.io [at] gmail.com